The most crucial part of sales is presenting your projects to your Client during trippings. They usually decide to buy or not during this moment. Make sure you come prepared by taking into heart these 7 simple ways to present your projects like a pro.
1. Avoid Filler Words
Most people are victims of using filler words like “aaammm,” “parang,” “actually…” These filler words will hurt your connection with your Clients. The best solution to avoid these filler words is to simply slow down your speech pace and make sure your mouth does not overtake your mind.
2. Have a Power Stance
Your Clients are much more likely to trust you when you show confidence in yourself and in what you are doing. Standing up straight and tall is the simplest way that you can do to show that your Clients can trust you. Open your chest and pull back your shoulders. Put your legs slightly apart. Never slouch.
3. Use Hand Gestures
Your hand gestures are just as important as your words when presenting projects to you Clients. Make your words come alive by using hand gestures. Do not hide your hands inside your pockets. Do not place them behind your back and do not cross them on your chest. Free up your hands and use them to animate your words.
4. Maintain Eye Contact
You want to connect with your Client emotionally and you want them to feel that you are paying attention. The best way to do this is to maintain eye contact. Don’t be afraid to look into you Client’s eyes while talking as this shows that you are sincere and can be trusted. Do not look around or check your cellphone, as this will show that your attention is somewhere else. Make your Client feel important.
5. Use Simple Words
Complicated and deep words will not impress your Client. They may not understand what you are talking about and you might look like a show-off. Use ordinary and conversational words and sentences that you normally use when you converse with your friends. In this way, you Clients will understand you and will see that you are a genuine person.
6. Don't Rely on Notes
When you keep on looking at your notes or handouts while talking, your Client will think that you do not know the project details very well and that you did not prepare for the meeting, and these might hurt their trust on you. Always make sure to read the project details before the meeting and practice your dialogue. Take into your heart your speech. Act spontaneous and do not read your notes while presenting your projects.
Nothing can beat the most prepared. Before the meeting, practice your dialogue in front of the mirror or in front of your friend. Never go into the meeting not knowing the project details by heart. Practicing will make you confident during presentation and your Client will surely notice that.
Have you ever met a carpenter who doesn’t use tools? Just like the carpenter’s tools that give him the power to build houses, these 7 apps can make you a better and more effective real estate agent.
Since location is king in our industry, our best weapon is a map. Waze is much better because it is an interactive map with live traffic that shows you the fastest route going to the site. This app will ensure you that you will not be late to your tripping with a Client, or your Client will not spend too much time in traffic when he’s with you going to the site.
Forget PAGASA. This app is a weather forecasting application that predicts the weather one week in advance. It will show you the probability of rain in the next days. This will be a huge advantage for you because this will ensure that all your trippings will be on a good weather.
You don’t need to go to your office or to a computer shop anymore to scan documents and send them to your Clients. You can just use this app to take a picture of the documents, very much like a handy scanner, and send it directly to your Clients using only your phone. Very convenient for you and your Client will surely be amazed by your promptness.
4. Loan Calculator
Do you know the formula for present value of an annuity? Maybe you do, but you don’t need to complicate yourself anymore. You can use this app to compute for the present value of an annuity, and you can do it forwards and back. This is very important so we can present to your Clients their projected loan amortizations for whichever loan term they want. Trust me, they will be impressed!
Show your Clients that you care by arranging a special service for them. Grab is an app that lets you hire a car to fetch your Clients wherever and whenever is convenient for them, bring them to site, and send them back to their house. It is better than a taxi because the car that you hire looks like an ordinary car. This service has a certain fee depending on the distance, but the Client’s satisfaction is much more valuable.
6. Google Maps
This is also a map application, but what’s best about this is that the map is the exact terrain that you can see on the actual ground. It is using satellite images to show you the actual top-view photos of the land instead of a graphical representation. You can also view its StreetView feature where you can virtually walk thru the roads and see the actual surroundings. Use this to familiarize yourself with the area without physically going there.
7. Google Calendar
People take this app for granted, but don’t be like them. Take control of your life. It’s a weapon that lets you schedule your appointments digitally and reminds you of your tasks for the day. This will make sure that you effectively manage your schedules and that you will never miss a tripping ever again. You can also save in this app the birthdays of your Clients so you can greet them every year.
Superheroes have superpowers to achieve their goals. So do you. You have superpowers in your hands that you can use to your Client to close the sale. Here are 6 simple and thoughtful things that can impress your Client.
1. Smile: your most powerful weapon
Smiling is the simplest thing that you can do, and yet it is your most powerful weapon. Show your Client that you love your work and you are enjoying serving him, no matter how tired or under pressure you are. But please, don’t fake it. Really love your work and really enjoy the moment. It will work like magic.
2. Give a simple gift
Your Client has given you something that is very valuable – his trust. Show your appreciation for their trust by surprising him with a simple gift. This can be as simple as a pen, chocolate or bottled water. Even a simple “thank you” handwritten note can melt his heart. The best way for you to be remembered is if you do this, even when you did not close the sale.
3. Fetch your Client
Treat your Client as if he is the most important person at that moment. Arrange a service to fetch them wherever convenient for them, no matter how far. Make sure to allot extra seats in case he brings his entire family. For sure, he’ll be amazed by you effort. And please don’t be late.
4. Memorize project details
Nothing can make you more remembered than memorizing everything about the project, without relying on your notes. It will surely impress your Client by your initiative and preparedness. Make sure to memorize all the details regarding the project, especially the specifications, price, and nearby establishments. Show them that you are the expert and that they can rely on you.
5. Be honest
This is a super power because not many agents do this. Never communicate a wrong information just to please the Client. Some projects may have negative aspects on them. They may have hidden charges, or they may not include interior partitions, or the permits are not yet secured. Make sure to tell the true facts to your Client and never lie. Protect the trust that they have given you.
6. Leave with this power message
Imagine how your Client will feel when you say “thank you and I hope you find a home that is perfect for you,” even if you did not close the sale! That would truly impress them. It shows that you really care about them. It shows that your goal is for them to have their perfect home, and not for you to close the deal. That would be extremely thoughtful and surely they will never forget you.